Assistant General Manager Willow Lawn Richmond, VA

Assistant General Manager

Full Time • Willow Lawn Richmond, VA

Assistant General Manager

Management Duties:

  • Responsible for overseeing the sales process and systems 
  • Manage, monitor, and evaluate the performance of all gym-related managers. 
  • Monitor the hiring, training and scheduling of all gym level staff. 
  • Train and mentor subordinates 
  • Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team as Sales Manager. 

Operational Duties:

  • Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. 
  • Provide effective decision making regarding customer service issues. 
  • Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. 
  • Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

  • High School diploma with three years professional experience. College degree preferred.
  • Fitness industry experience preferred but not required. 
  • Be promotionally-oriented and have the ability to direct sales through company required outreach programs. 
  • Strong customer service orientation with proven results.
  • Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. 
  • Excellent verbal and written communication skills.
  • Entrepreneurial spirit with open, participative leadership style and drive for excellence.
  • Strong work ethic, integrity, and professional demeanor.
  • Associate or Bachelor's degree in business or related field with two years of management experience preferred.
  • Current CPR Certification


Compensation: $35,000-$45,000

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Free Gym Membership
Opportunity for Advancement
Industry-Standard Compensation
Flexible Schedules
Fun Work Atmosphere